Eurotunnel wants to ensure that customers’ regular traffic can continue to cross even when the service is affected by disruptive events and the demand is higher than the available capacity.

Eurotunnel’s capacity protection ensures all regular Eurotunnel business is not affected by unpredicted surges in demand of non regular traffic that chooses to cross with Eurotunnel on these days.

When capacity protection is active, all non-account holders’ sales are suspended and turn up and go traffic is rejected. Bookings already made will remain valid during capacity protection but new bookings will not be possible.

Eurotunnel Freight